Guarantee

10-Year Warranty:

 

Commitment to Lasting Quality

At TemPur-Paws, we take pride in crafting the highest quality memory foam for our dog beds, rivaling the top human mattress brands in comfort and durability. We've engineered our beds not just as a purchase, but as a lifelong investment for your pet's comfort and health. This is why we confidently offer a robust 10-year warranty on our foam mattresses.

Decade-Long Durability:
We guarantee that the memory foam will maintain its shape and resist flattening for ten years. If your bed does compress by more than 2 inches during this time, we'll replace it free of charge—a promise that this could be the last dog bed you'll ever need to buy for your pet.

Warranty Specifics:
This warranty is valid for the original purchaser only and is not transferable.
It applies to the main sleeping area of the bed, promising that the memory foam will not lose its integrity or comfort.

Exclusions and Limitations:
The warranty does not cover wear and tear to the bed's cover or any waterproof lining.
It does not protect against damage from chewing, scratching, or other destructive behavior.
Foam that has been torn, chewed, moldy, or otherwise damaged by pets or moisture is not covered.
The warranty is void if the bed is used outdoors or exposed to bodily fluids that compromise the material.

Cover Replacement:
While the warranty focuses on the foam mattress, we understand that the bed's cover may need refreshing over time. Therefore, we offer replaceable covers for purchase so you can ensure your pet's bed remains clean, fresh, and in top condition without any hassle. Rest assured, with TemPur-Paws, you're not just buying a dog bed—you're investing in a decade of guaranteed comfort for your furry friend.
 

40-Day Free Trial:

 

Love It or Your Money Back!

If your dog isn't utterly thrilled with their new TemPur-Paws bed within the first 40 days, we insist on giving you a 100% refund. Our mission is centered on enriching your pet's life with unparalleled comfort. If they're not overjoyed, neither are we!

 

Making the New Bed Home:

Transitioning to a new bed is a process. It may take your dog a few weeks to adjust and settle into their luxurious new spot. We recommend spending time with your pet on their bed, giving it a few welcoming pats to signify, "This is your cozy new space." Patience is key—they'll soon recognize their TemPur-Paws bed as their new favorite spot to relax and sleep.

Your Risk-Free Trial Details:

At TemPur-Paws, we stand behind the love your pet will have for our beds, which is why we offer a no-hassle 40-day free trial. If your dog isn’t completely enamored with their bed, contact us at help@tempurpaws.com for a complimentary return
shipping label. Remember to send it back within 40 days from the date you received it.

Return Conditions:

 

The bed must not exhibit excessive wear or damage and should be in a condition that's suitable for resale.

 

• Cleanliness: Please return the bed free from pet hair, dirt, and stains to ensure it's fully clean.
• Odor-Free: The bed should be void of any strong pet-related odors. Intact Labels and Tags: All labels and tags must remain as they were upon arrival.
• Original Packaging: We prefer the bed to be returned in its original packaging when possible.
• Unaltered: The bed must not have undergone any modifications.
• Proof of Purchase: A valid proof of purchase is necessary for processing your return.

 

Please note, returns failing to meet these criteria may result in a partial refund or a refusal of the refund request. Our aim is to ensure every dog can discover their ideal sleeping haven, while we maintain the integrity of our products for all our customers.

Embrace the TemPur-Paws experience with peace of mind, knowing you have 40 days to see the difference in your dog's comfort and happiness, risk-free.